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Charu Babbar

Charu is a newbie in the world of entrepreneurship. After a successful ten year stint in Software Marketing, she ventured on her own and decided to establish an identity beyond big corporations and designations.

Customer Service Woes

customer service

Customer service is one of the biggest paradox of our times. The more we move towards self-service, chatbots, the more we have to interact with humans. The more we interact with humans, the more it feels we are talking to machines. It is a vicious circle all of us want […]